Menu
01472 572424         Email Us: nel.b81055@nhs.net
General Data Protection Regulations

This Privacy Notice is designed to explain why The Lynton Practice collects information
about you, how we use it, the conditions under which we may disclose it to others and how

we keep it secure.

How is your information used?

The Clinicians (GPs, Nurses, HCAs, Consultants etc) who have provide you with care have maintain your NHS health records and documented any treatment or care you have received previously (e.g. NHS Trust, GP Surgery, Walk-in clinic, etc.). These records help to provide you with the best possible healthcare, and are accessible by all members of the practice team which includes General Practitioners, Nurses, Healthcare Assistants, and administration and reception staff.

NHS health records may be electronic, on paper or a mixture of both, and we use a combination of procedures/protocols and technology to ensure that your information is kept confidential and secure.

Your records are used to facilitate the healthcare you receive from the practice to ensure
care and treatment is delivered in the best possible way. Information held about you may be
used to help protect the health of the public and to help us manage and contribute
to the wider the NHS. Information may be used within the GP practice for clinical audits to monitor the quality of the service provided.

Some of this information will be held centrally and used for statistical purposes. Where we
do this, we take strict measures to ensure that individual patients cannot be identified by
redacting this information. Sometimes your information may be requested to be used for
research purposes, and the practice will always gain your consent before releasing the
information for this purpose.

What type of information is collected from you?

The records we hold at this Practice may include the following information:

The Clinicians (GPs, Nurses, HCAs, Consultants etc) who have provide you with care have maintain your NHS health records and documented any treatment or care you have received previously (e.g. NHS Trust, GP Surgery, Walk-in clinic, etc.). These records help to provide you with the best possible healthcare, and are accessible by all members of the practice team which includes General Practitioners, Nurses, Healthcare Assistants, and administration and reception staff.

NHS health records may be electronic, on paper or a mixture of both, and we use a combination of procedures/protocols and technology to ensure that your information is kept confidential and secure.

How do we maintain the confidentiality of your records?

We are committed to protecting your privacy and will only use information collected
lawfully in accordance with:
 EU General Data Protection Regulation (GDPR)
 Data Protection Act 1998
 Human Rights Act 1998
 Common Law Duty of Confidentiality
 Health and Social Care Act 2012
 NHS Codes of Confidentiality, Information Security and Records Management
 Information: To Share or Not to Share Review

Every member of staff who works for an NHS organisation has a legal obligation to keep
information about you confidential. Our policy within the Practice ensures that all staff
adheres to a strict internal Confidentiality Policy.
We will only ever use or pass on information about you if others involved in your care have
a genuine need for it. We will not disclose your information to any third party without your
permission unless there are exceptional circumstances (i.e. life or death situations), where
the law requires information to be passed on and/or in accordance with the information
sharing principle following Dame Fiona Caldicott’s information sharing review (Information
to share or not to share) where “The duty to share information can be as important as the
duty to protect patient confidentiality.” This means that health and social care professionals
should have the confidence to share information in the best interests of their patients
within the framework set out by the Caldicott principles. They should be supported by the
policies of their own employers, regulators and professional bodies.

Who has access to your information?

We do not sell or rent your information to third parties. We will not share your information
with third parties for marketing purposes.
We may share your information, subject to strict agreements on how it will be used, with
the following organisations;

Other General Practitioners;
 Other General Practices with which we are federated and provide collaborative
services;
 NHS Commissioning Support Units;
 Independent Contractors such as dentists, opticians, pharmacists;
 Private Sector Providers;
 Voluntary Sector Providers;
 Ambulance Trusts;
 Clinical Commissioning Groups;
 Social Care Services;
 NHS Digital;
 Local Authorities;
 Education Services;
 Fire and Rescue Services;
 Police & Judicial Services;
 Other ‘data processors’ which you will be informed of.

You will be informed who your data will be shared with and in some cases asked for explicit
consent for this happen when this is required.

Risk Stratification

Risk stratification data tools are increasingly being used in the NHS to help determine a
person’s risk of suffering a particular condition, preventing an unplanned or (re)admission
and identifying a need for preventive intervention. Information about you is collected from
a number of sources including NHS Trusts and from this GP Practice. Risk stratification
enables your GP to focus on preventing ill health and not just the treatment of sickness. If
necessary your GP may be able to offer you additional services.

Please note that you have the right to opt out of your data being used in this way.

Medicines Management

The Practice may conduct Medicines Management Reviews of medications prescribed to its
patients. This service performs a review of prescribed medications to ensure patients
receive the most appropriate, up to date and cost effective treatments. This service is
provided to practices within North East Lincolnshire through North East Lincolnshire Clinical
Commissioning Group.

How long do we keep your information?

Your health record is a lifelong record which will be digital, with potentially some records in
paper format depending on when you were born.

Concerns/Questions/Choices

Should you have any concerns about how your information is managed at the GP, please
contact the GP Practice Manager. If you are still unhappy following a review by the GP Practice, you can then complain to the Information Commissioners Office (ICO) via their website (www.ico.gov.uk).
If you are happy for your data to be extracted and used for the purposes described in this
Privacy Notice then you do not need to do anything. If you have any concerns about how
your data is shared then please contact the Practice.

Use of SystmOnline

TPP, who supply System One, the clinical system which the practice uses, may request or
collect certain information about you when you use SystmOnline.

TPPs Privacy Policy is incorporated into these Terms and Conditions by reference and explains how TPP treats
your information and protects your privacy when you use SystmOnline.

You agree to the use of your data in accordance with TPP’s Privacy Policy
You can access TPPs full policy here: Privacy Policy

How you can access and update your information

The accuracy of your information is important to us. It is essential that you tell the person
treating you if any of your details such as your name or address have changed or if any of
your details such as date of birth is incorrect in order for this to be amended. You have a
responsibility to inform us of any changes so our records are accurate and up to date for
you.
You have a right under the Data Protection Act 1998 to request access to view or to obtain
copies of what information the surgery holds about you and to have it amended should it be
inaccurate. In order to request this, you need to do the following:

 Your request must be made in writing to the GP – for information from the hospital
you should write direct to them.
 There may be a charge to have a printed copy of the information held about you.
 We are required to respond to you within one month.
 You will need to give adequate information (for example full name, address, date of
birth,   NHS  number and details of your request) so that your identity can be verified
and your records located

Forms are available at reception for you request copies of information the surgery holds
about you.

Who is the Data Controller and Data Protection Officer?

The Data Controller, responsible for keeping your information secure and confidential is The
Lynton Practice, overseen by the Practice Manager. The Practice Manager can be contacted by telephoning the surgery.

Feedback

Should you have any queries or concerns about how your information is managed by the
Practice please refer to and act in accordance with our Complaints Policy.
If you are still unhappy following a review by the Practice you can then complain to the
Information Commissioners Office (ICO). www.ico.org.uk, casework@ico.org.uk, telephone:
0303 123 1113 (local rate) or 01625 545 745